Click & Collect
- Click & Collect is available 7 days a week.
- You will receive an email letting you know that your order is ready to collect. Be aware that while we strive to fulfill orders as quickly as possible, the timeframe for pickup may be impacted if things are especially busy. We appreciate your patience and understanding.
- Proof of identification must be shown when collecting and only the person stated on the order will be allowed to collect it.
Delivery
New Zealand
Nationwide shipping is $12.95
Please note we have multiple warehouses that supply products to us and the dispatch timeframes vary between warehouses, please have a look at the Dispatch Timeframe on each products page, they will be one of the following:
- Next Day Dispatch - Ships within 24 hours, weekdays
- Online Only - May take up to 2 days to dispatch - Ordered from a local warehouse
- Online Only - May take up to 7 days to dispatch - Ordered from a South Island warehouse
-
Available to order - May take up to 3 weeks to dispatch - Ordered from a USA Warehouse (3 weeks is an estimate)
- Coming Soon - Dispatches on the ... - This is stock that we know is arriving soon and we make available to pre-order
Delivery estimations are as follows:
- North Island - Overnight (+1 day for rural)
- South Island - 2 Days (+1 day for rural)
If you you require a faster courier option, please contact us on 09 570 1495 or send us an email at orders@hobbycity.nz to receive a quote. Please note that additional courier fees will apply for expedited delivery.
An email with the tracking information will be sent to you once your order has been dispatched and scanned in by the courier. If you do not receive this email (check your spam folder first), please contact us.
Australia
Please visit our dedicated Hobby City Australia website for all Australian orders and inquiries.